Privacy Policy
Last updated: March 2026
1. Who We Are
Solar Installers Scotland is a solar panel price comparison and information website operated at solarinstallersscotland.co.uk. Our purpose is to help Scottish homeowners compare solar panel quotes, understand fair pricing, and connect with MCS-certified installers.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Solar Installers Scotland is the data controller for the personal data we collect through this website.
2. What Data We Collect
We collect the following categories of personal data:
Quote Form Data
- •Name — to personalise your quote and allow the installer to address you correctly
- •Email address — to send your quote details and any follow-up information you request
- •Phone number — to enable the installer to contact you to discuss your quote and arrange a survey
- •Postcode — to verify coverage area and provide location-specific pricing
- •Property details — property type, roof direction, roof material, system size preference, and current electricity bill. Used to generate an accurate quote estimate
Benchmark Tool Usage Data
- •System size and quoted price — entered into our Quote Benchmark tool. This data is anonymised and is not linked to any personal information. We use it to improve our pricing analysis and market data accuracy
3. Why We Collect Your Data
We collect and process your personal data for the following purposes:
- •To provide our quote comparison service — connecting you with our recommended MCS-certified installer so they can provide a personalised solar quote (legal basis: consent)
- •To improve our service — using anonymised benchmark data to keep our pricing information accurate and up-to-date (legal basis: legitimate interest)
- •To communicate with you — responding to any enquiries or follow-up questions you may have about our service (legal basis: consent)
We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your personal data to third parties.
4. How We Share Your Data
When you submit a quote request through our website, we share your details with Scottish Energy Efficiency — our recommended MCS-certified solar installer — for the sole purpose of providing you with a solar panel quote.
We do not share your personal data with any other third parties for marketing or commercial purposes. Your data is not sold, rented, or distributed to lead generation companies or installer networks.
In summary: Your details go to one trusted installer for the purpose of providing your quote. That is it. No call centres, no multiple companies contacting you, no data selling.
5. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
| Right | What This Means |
|---|---|
| Right of access | You can request a copy of all personal data we hold about you |
| Right to rectification | You can ask us to correct any inaccurate or incomplete data |
| Right to erasure | You can request that we delete your personal data (also known as the "right to be forgotten") |
| Right to data portability | You can request your data in a structured, machine-readable format to transfer to another service |
| Right to withdraw consent | You can withdraw your consent at any time. This does not affect the lawfulness of processing carried out before withdrawal |
To exercise any of these rights, please contact us using the details in Section 8 below. We will respond to all legitimate requests within 30 days.
6. Cookie Policy
Our website uses cookies to improve your browsing experience and to analyse site traffic. We use the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function properly (e.g. form submissions, session management) | Session |
| Analytics | Help us understand how visitors use our website so we can improve content and user experience | 12 months |
We do not use advertising cookies or tracking cookies from third-party ad networks. You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies may affect the functionality of our quote form.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- •Quote form data (name, email, phone, postcode, property details) — retained for 24 months from the date of submission, then permanently deleted
- •Anonymised benchmark data (system size and price data with no personal identifiers) — retained indefinitely to maintain and improve our pricing analysis. This data cannot be linked back to any individual
You can request early deletion of your personal data at any time by contacting us. We will process deletion requests within 30 days.
8. Contact Information
If you have any questions about this privacy policy, wish to exercise your data rights, or have a complaint about how we handle your personal data, please contact us:
- •Website: solarinstallersscotland.co.uk
- •Email: privacy@solarinstallersscotland.co.uk
If you are not satisfied with our response to a data protection concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
This privacy policy was last updated in March 2026. We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.