Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We regularly test and improve our pages to ensure they are accessible to as many people as possible.
What we have done
- Keyboard navigation works throughout the site, with a visible focus indicator on every interactive element
- A “Skip to content” link is available on every page
- Text contrast meets at least 4.5:1 against its background
- All images carry descriptive alternative text
- Forms are labelled and errors are described in plain language
- Animations are disabled when you have “Reduce motion” turned on in your device settings
- The site works without JavaScript — all content, phone numbers, and navigation remain available
- Pages are designed to be readable when zoomed to 200%
Known limitations
Some older PDF documents may not be fully accessible. We are working to replace these with accessible formats. If you need information in a different format, please contact us.
Report a problem
If you have difficulty using any part of this site, please email info@scottishenergyefficiency.co.uk or call 0141 230 0198. We aim to respond within two working days.
Enforcement
If you are not satisfied with our response, you can contact the Equality Advisory Support Service (EASS).
Last updated: October 2026
Key facts for Scotland
- Scottish homeowners can request solar information in accessible formats such as large print, braille, or audio.
- Our online quote form works with keyboard navigation and screen readers.
- We aim to respond to accessibility requests within two working days.
- All pages are designed to work at 200% zoom without horizontal scrolling.
- Contact is available by phone, email, and WhatsApp.
Accessibility FAQs
Yes. The site has been built with semantic HTML headings, labelled form fields, and descriptive alt text so screen readers can move through content logically. A skip-to-content link lets you jump past repeated navigation, and all interactive controls are reachable and operable with a keyboard alone.
Yes. The site uses relative text sizing, so you can increase the font size using your browser's zoom or text-only settings. Pages remain readable and usable when zoomed to 200%, and layouts reflow to avoid horizontal scrolling at larger zoom levels.
If you need solar information in another format such as large print, braille, or audio, contact us by email or phone and we will do our best to provide it. We aim to respond to accessibility requests within two working days.